Refund Policy

1. General Policy

At Sapadiya Software, we strive to deliver high-quality services. This Refund Policy outlines the conditions under which refunds may be granted for our services.

2. Refund Eligibility

Refunds may be considered in the following circumstances:

• Project cancellation before work has commenced
• Service not delivered as per agreed specifications
• Technical issues that cannot be resolved
• Duplicate payment made by error

3. Non-Refundable Services

The following are not eligible for refunds:

• Work that has already been completed and delivered
• Custom development work in progress (partial refunds may apply)
• Third-party services or licenses purchased on your behalf
• Changes in client requirements after project commencement

4. Refund Process

To request a refund, please contact us with your order details and reason for the refund request. We will review your request within 5-7 business days and respond accordingly.

5. Partial Refunds

In cases where work has partially been completed, we may offer a partial refund based on the percentage of work completed. The refund amount will be calculated after deducting the value of completed work and any third-party expenses.

6. Refund Timeline

Approved refunds will be processed within 10-15 business days. The refund will be credited to the original payment method used for the transaction.

7. Dispute Resolution

If you are not satisfied with our refund decision, we encourage you to contact us to discuss the matter further. We are committed to finding a fair resolution for all parties.

8. Contact Us

For refund requests or questions about this policy, please contact: